Licensing and Consulting

"As a user researcher for Unified Communication tools, I always need to ensure that we deliver the right products to our customers. The world of communication and collaboration is changing at a rapid pace. In order to stay ahead of the curve in this fiercely competitive market, we need to always stay on the lookout for the latest shifts in user behaviors, business models, and technology innovations. I receive tons of new information related to my work every day and often it feels overwhelming. So it is very easy to overlook important information that can impact our business. Howard’s course helped me solve this issue. Through this course, I learned about infotention tools and techniques and developed a learning framework that has direct impact on my work. Now I know how to filter and curate information and stay on top of my learning. Although I personally gained more than that, for my company those are the biggest returns on investment as I can directly apply my learning to our business now.”

- Tazin Shadid, User Experience Researcher, Microsoft Unified Communication

"As a Strategic Design Researcher in the front end R&D space, my job is to sense the edges, recognize patterns, and uncover new opportunities. I find myself in awe of social media’s amplifying power to connect people and ideas, while often feeling overwhelmed by its sheer volume and noise, and uneasy with the new rules of engagement. Howard’s class provided a well guided path for me to learn and experiment with some of the most advanced social media tools. I learned not only how to manage my attention, obtain credible content, but also build my own on-line reputation by reciprocating my networks with well curated, credible and delightful content. The class dynamics fostered an open, supportive and collaborative environment for me to share my discoveries with other co-learners, leverage their experiences, and most importantly, practice the new vernacular and rituals of network participation.”

– Ming-Li Chai, Strategic Design Researcher Microsoft Lync Design Group